Play Within Your Limits

romabet Responsible Gaming – Your Safety Comes First

For Filipino players aged 21 and above | Updated January 2025

At romabet, entertainment is meant to be fun and controlled. This page outlines the tools, practices, and support resources we make available so every player in the Philippines can enjoy the platform without losing sight of what matters most — their wellbeing.

Tools That Keep You in Control

romabet provides practical account-level controls so you can define the boundaries of your own play before things ever feel overwhelming.

Deposit Limits

You can set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is active, it cannot be increased until a mandatory cooling-off period has passed, giving you time to reflect rather than react. This is one of the most effective tools for keeping your spending predictable and within budget.

Session Time Reminders

Long gaming sessions can pass without you noticing how much time has gone by. romabet lets you set session duration alerts so you receive a clear notification when your chosen play time is up. Taking regular breaks helps you stay sharp, make better decisions, and keep gaming in its proper place as leisure rather than a compulsion.

Cooling-Off Period

If you feel you need a short break from the platform, you can activate a cooling-off period ranging from one day to several weeks. During this time your account is temporarily suspended and you will not be able to log in or place any bets. The pause is designed to give you breathing room without requiring a full account closure, so you can return refreshed when you are ready.

Self-Exclusion

For players who need a longer or more definitive break, self-exclusion is available on request. Once activated, your account is closed for a minimum period of six months and all marketing communications are stopped immediately. To request self-exclusion, contact our support team at [email protected] and we will process it without delay and without judgment.

Know the Warning Signs

Responsible gaming starts with honest self-awareness. Here are some patterns that may indicate gaming has moved from entertainment into something more concerning.

Chasing Losses

Continuing to play or increasing your stakes specifically to recover money you have already lost is one of the clearest warning signs of problem gambling. Every session should be treated as independent entertainment with its own budget, not as a recovery attempt from a previous session.

Borrowing to Play

Using borrowed money, credit, or funds earmarked for bills and daily needs to finance gambling activity is a serious warning sign. Gaming should only ever be funded from discretionary income — money you can genuinely afford to lose without affecting your household or financial obligations.

Neglecting Responsibilities

When gaming begins to take priority over work, family time, school, or personal health, it has moved beyond healthy recreation. If you find yourself cancelling plans or neglecting daily responsibilities to spend more time on the platform, it is time to use our limit tools or reach out to support.

Hiding Gaming Activity

Feeling the need to hide or lie about how much time or money you spend gaming is a strong indicator that something is wrong. Healthy recreation does not require secrecy. If you feel uncomfortable being honest with people close to you about your gaming habits, please consider reaching out for help.

Common Questions About Playing Safely

You can set a deposit limit by logging into your account and navigating to the Responsible Gaming section within your profile settings. From there you can choose a daily, weekly, or monthly cap in Philippine pesos. The limit takes effect immediately and any increase will only activate after a mandatory review period has passed. If you need assistance setting it up, our support team at [email protected] is available to walk you through the process.

Self-exclusion is a formal request to have your account closed for a set period so you cannot log in, deposit, or place bets. The minimum self-exclusion period at romabet is six months, and you can request a longer or permanent exclusion if needed. During self-exclusion your details are removed from all marketing lists immediately. To request it, email [email protected] from your registered address with the subject line "Self-Exclusion Request" and we will action it the same day.

No. romabet is strictly for adults aged 21 and above in the Philippines, in line with local gaming regulations. All new accounts require age and identity verification before any deposit or betting activity is permitted. If we have reason to believe that a minor has accessed the platform, the account will be suspended immediately and any funds returned. We strongly encourage parents and guardians to use parental control software to prevent underage access to online gaming platforms.

If you are concerned about your gambling behaviour, the most important step is to reach out. You can contact our responsible gaming team directly at [email protected] to discuss limit setting or self-exclusion. In the Philippines, you may also seek support from the National Council on Problem Gambling helplines and community mental health services. Speaking to someone — whether a trusted friend, a counsellor, or a support service — is always a positive step, and there is no shame in asking for help.